In October’s Big Furniture Group magazine, there was an exclusive Black Friday insight from Ben Wain, Founder – Wain Consultancy & Coaching, who examined if the promotional event still works and if we’re in danger of ruining it. The conclusion was that if a furniture, bed or carpet retailer is indeed looking to get involved with Black Friday this year, the tip …
In September’s Big Furniture Group magazine, the Last Word focusses on Christmas. If you haven’t read it yet, don’t worry, it’s not about decorating the store, selecting which tracks that will rerun for two months straight or dusting off the Santa outfit. It actually highlights an interesting question – or perhaps the forgotten one around delivery. In a nutshell, the article, by …
In recent months, footfall has been impacted by the hot weather and the typical summer-season decline. Summer can be a difficult season for furniture and bed retailers with many customers prioritising holidays and other spending over buying large-ticket items. The key is to give people a reason to visit now rather than “later”, which is what this month’s article is all about. …
It’s that time of year again where driving promotions ahead of the summer season kicks off. And there’s no better way to kick-start a sale than sending a text. That’s right, this month focuses on why text marking (SMS marketing) is one of the highest-engagement digital marketing channels, with the major factor being that text messages are typically read within minutes of …
Earlier this year, I explored an AI tool that wasn’t ChatGPT. The focus then was on Perplexity AI, a free AI-powered answer engine that provides accurate, trusted and real-time answers to any question. I used it to garner inspiration from furniture-specific questions to see how it responded. Keeping the focus on AI tools, this month explores two more in the form of …
One term I often hear when speaking with retailers is the ‘right turn rule’. It means that most customers when entering a store typically turn right. This also means that it presents a crucial opportunity for premium display. This could be your most compelling, high-margin or seasonal products. Whatever it is, the ‘right turn rule’ should not be ignored – and I’m …
This month is all about awards. Well, one particular award event with one particular award category in mind. Drum roll please…. ufurnish.com, the UK’s No.1 furniture finder platform for consumers, has announced the ufurnish.com Home Awards 2026. As part of these awards, it includes ‘Best Furniture Retailer’, which is sponsored by RetailSystem. And it’s not too late to enter. In fact, entries …
March means many things in the UK calendar and as I write this month’s blog, it’s actually World Wildlife Day and British Pie Week – steak and kidney pie anyone? March also features International Women’s Day, St Patrick’s Day, Global Recycling Day, Red Nose Day, World Water Day and World Sleep Day. There are many more, but it’s the latter that takes …
With AI continuing to be a buzzword around the furniture industry, this month we explore a tool used to garner inspiration from furniture-specific questions and see how it responded to the test. We’ve all heard of ChatGPT, but what about Perplexity AI? In its own words, Perplexity is a free AI-powered answer engine that provides accurate, trusted and real-time answers to any …
The festive period is over. During that time perhaps there’s been an opportunity to reflect on the previous 12 months, while also setting goals for the year ahead. These can vary and depend of multiple factors. However, one area that has seen steady growth is the adoption of accounting software, with smaller to medium sized businesses now implementing such systems. You can …
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